
The first step is to define what virtual training means for your company. For example, if you are trying to replicate an in-person experience for a small audience, your design will have different requirements than it would if you were trying to reach a large audience.
When creating a virtual program, the three most important things to consider are an engaging facilitator, an interactive design, and prepared participants. Preparation is a key to success. Virtual facilitators must understand the specific features of the technology they are using and have backups in place. Huggett’s book offers a virtual trainer checklist to help.
Most of all, facilitators need to realize that delivering in the virtual arena involves much more than simply making a presentation. Facilitators must make learners the focus—and think of the training as a conversation. To help the learning come alive, make use of the time together in the virtual setting exactly as you would in a face-to-face session.